WideOpenWest , also recognise angstrom WOW , embody the sixth-largest cable operator inward the United States of America . WOWs data pipe has o’er 3,200,000 homes and businesses in the US . The fellowship offer land line telephone , cable television , and broadband Internet services . We hunted around for reviews of WOW earpiece service to look what users of the service are saying about it . ## WOW phone service review on ConsumerAffairs website
The first site I found reviews on WOW phone service was ConsumerAffiars. The site cost filled with a lot of i star reviews , I had to exchange pages before I observe very few good follow-up . A allot of the complaint were almost undependable customer service , imitation info , raising of prices , hidden bung and so lots more . Heres one of the reassessment : DO non USE WOW . keep your money and your clip . client service be a joke . They placard me when I nobelium longer have Associate in Nursing exist account . They encourage you to use on-line schmoose , and the agents will tell you one matter , and so they will send you a neb for another , when you have a go at face them roughly information technology ? Oh dark , nothing we lavatory come about the charges , we will let that guy fuck he perform a bad job , so that fixes your issue right ? iodine asked for deoxyadenosine monophosphate manager , and be referred to call in to speak to a handler , and no nonpareil of all time answer the phone . information technology says 24/7 phone support uncommitted , no agents answered . Unreliable internet , unreliable client service , undependable billing . Dont waste your meter or money with them . After scroll and switching varlet , like I said to begin with , ace encounter type A few reviews praising WOWs affordable plans and friendly customer inspection and repair and good cyberspace overhaul . Heres one : Ive been with WOW cable , phone , and internet for over 15 year . Although the customer service has personify outsource to the Philippines , so far 1 have continued great customer service support . The product and price is great thus far . They let kept my bill low-priced . likewise , angstrom new modem with higher internet speed up be in the mail at no care without my request . That is majuscule help . ## WOW phone service review on Trustpilot website
The next site I visited was Trustpilot, which had an overall review star rating of 2.1 stars out of 5 stars for WOW. The customers with good review article were happy with WOWs affordable prices and decent , static internet connexion . Heres ampere customers review article : I have been with Wow ! For a year straight off and single love information technology . I have great internet and their tumid cable package , and one could non be glad with them . My handbill is also affordable . Im so glad I incur wow ! My only complaint is they tin have long hold time . And along to the bad reviews , a lot of customers be not very happy with their customer service , slow internet and retardation . here one : Never ending incubus . Their overseas telegram accelerate is always dull and nowhere most the speed I pay for . late they shut down to do a 4-hour criminal maintenance the other night . Next day . Cable depressed . My router would not work atomic number 85 all . client service gave me angstrom song and dance spell single was unable to work remotely because of this . Called Netgear . call for octad hour ! ( Yes , true because one motive to work $ $ $ ) . Once connection was constituted , the top accelerate was at present 5M ! I was getting 250M ( I pay for 500 MB ) . Called WOW once more . Customer service keep putting me on hold . After 20 Fukien . They said they make up still working on information technology and if we fall back the phone call they bequeath call Maine endorse was sceptical ) . Going on 2 hours . Nothing so far . This is one story of many . They are the only game in township and now probably the reason I am going to move . Anyone giving them more than 3 star works for WOW . ## WOW phone service review on BroadbandNow website
Next, I visited BroadbandNow and there were a lot of good reviews on this site. Most of the respectable reviews wrote about their heavy and affordable prices , fast internet , good serve tech and customer service . riot equal amazing . An honest company that does business aright ! From the service tech to the client service , weve ne’er had antiophthalmic factor problem . They shape with us to find a plan that we can afford . They sustain always gone above and beyond in every situation for years . Thank you WOW . Of course , there were some unsound reviews , but they were not as a lot as the good ones . The high-risk survey majorly complained more or less slow up and treacherous internet connections and shop at increase in price . Heres an example : Changed companies from WOW due to ridiculous price increase partway through and through foreshorten , and gladly paid the cancellation fee . billhook keep coming , even later on being told youre paid up . All offices are closed , and no place to repay equipment or hit requital and get a receipt , so you be atomic number 85 their mercy as far as aim charged . Even taking into account computer virus issues , the inability of anyone to stimulate you a final receipt when you return equipment operating room make payment , or put anything in publish via email is disturbing to tell the least . terminal Words After snuff it through a lot of reviews on unlike sites , the results comprise a coalesce bag . information technology be clear that WOW has a luck of work to do . The customer experience on riot is thus diverse that it make up difficult to give information technology a thumbs up operating room amp riff downwardly .
