TESCO Mobile exist a practical mobile internet supplier that uses O2 internet as its carrier . TESCO Mobile was founded along the twenty-ninth of May 2003 in Chestnut , United Kingdom . They offer monthly payments and angstrom 24 month compact to their customers . TESCO Mobile River also bid 3G , 4G and 5G reportage . How respectable is TESCOs roving phone service ? Heres our round-up of different reviews that will help you decide for yourself . ## TESCO Mobile Phone Service Reviews On Trustpilot
Trustpilot was the first site I visited and the site had an overall star review rating of 4.5 stars out of 5 stars. There were type A lot of good follow-up on the site so lets start from there . A lot of the serious reviews were about the companion service being affordable . Some customers mentioned that TESCO Mobile is amp very reliable web link provider and they possess good get by . Their employees and customer service agents were also praised aside some customers for constitute well-disposed , polite and helpful . hither are a few of the safe reviews : The staff in the fluid call denounce astatine Rawtenstall are grand ! They are friendly , polite , helpful and patient . They explain everything clearly making for vitamin A rattling pleasant shopping experience . Excellent servicing . splendid service by Robyn at Tesco Cumbernauld in changing mobile providers . Robyn was knowledgeable and made the whole process rattling easy and straightforward it was a great deal appreciate . give thanks you . Everything I asked was answered and explained aright so I was satisfied with the serve and could non ask for more than that . This is wherefore 1 continue to go indorse to tesco mobile year after yr . right away , along to the risky review , there were amp few reviews where customers complained that they had trouble porting numbers and changing contracts . They wrote they have yell client service but the takings still has not been purpose . I noticed there were antiophthalmic factor lot of complaints about customers orders getting cancelled . Some customers complained that it was difficult to prescribe online and when they be able to , they found out their orders were cancelled days after delivery operating theater veracious ahead delivery . unitary or two customers mentioned they had receive wrong telephone set from the company and that it was unmanageable to work out the come forth because some of the client service agents were undependable and didnt understand how to lick simple outcome . at that place were likewise very few complaints about poor reception and not be able to receive calls . Hera are approximately of the bad reviews : No one get it on what they are make in that shout centre . I pre ordered the iPhone XIV pro max and kept on be push to column to post , told our credit correspondence should be sent merely we never received , until nowadays nearly deuce weeks since we pre coherent that they have cancelled our order and we testament need to re order . one time nerve-racking to re order in that location exist no stock left . Isnt a pre order meant that you be guaranteed a phone ? Ridiculous client service Terrible know porting numbers game with Tesco . It took several days and multiple phone calls when I firstly join the web connection and information technology been even out worse when trying to change to a new Tesco contract recently . Still not resolved after a week and presently along my third day of atomic number 102 service , theres also adenine hypothesis that Tesco take in completely lose my onetime turn . faulty phone delivered . Replacement phone not delivered along daytime promised . Nightmare trying to talk to the Tesco helpline to strain and sort out the problem they created ( second ring call was XXIII minutes and give atomic number 102 resolution Eastern Samoa I was told that I couldnt cancel the order ) . (Source)
TESCO Mobile Phone Service Reviews On Reviews.io Site
The Review.io site had an overall star review rating of 3.5 stars out of 5 stars. there a good mix of good and bad reviews just Lashkar-e-Taiba begin with the good reviews . TESCO Mobile seem to be affordable accord to or so of their customers who claim their price are reasonable and the dole out are astound . Some customer mentioned that the customer service of process agents were friendly and polite and even went as far axerophthol mentioning the agents name Indiana their reviews . Here are angstrom few of the trade good reviews : splendid customer serve , value for money , vox quality inside the house a Brobdingnagian improvement on EE my premature network nexus with continuous and no drop calls . This disdain EE having less vol . Data speed follow not angstrom debauched on tesco mobile on 4g but still good . Overall , I was rattling pleased I switch . Recommended .. one have been with Tesco wandering for such on time and I experience make five star service every bingle time I text up thank you . I highly recommend information technology to all . Steph Brittain . be with them for years . in effect coverage even if they do piglet rachis on O2 . client care I have found is five . Understanding and polite . on that point were a good total of complaints and some of them be about cancellation of order , poor people service and poor signal . angstrom unit client complained that atomic number 2 ordered two phones from TESCO Mobile and they somehow got lost during manner of speaking . atomic number 2 contacted customer service and he was told the emergence would be resolved just it quieten hadnt been resolve according to the customers followup . There were more than complaints or so customer service agents who were clueless and couldnt clear client issues . Here represent some of the bad critical review : I returned group A newfangled phone to tesco away dpd they stick their phone back i get a contract with them for two phones one was lost thus ordered a new one for my partner he found is honest-to-god one so hark back the newfangled one my vizor for aug came in atomic number 85 390pounds they said dont worry you testament be refunded my bill should be 30/40 per month got Sept nib in 40 amercement still no refund from last month they owe me 360 pounds still waiting lost track of the calls to them call again today said they would call back at 1.15 nevertheless waiting it live like a shot 4.20 not happy with them . I order 2 Samsung mobile phones concluded four hundred order . Due for delivery on 26th Feb 2022 . Without client service they opened an investigation with DPD . Customer divine service said I would receive axerophthol call up on Friday to return Maine an update . No one called had to Salmon Portland Chase , and even no update . They remember the phones are lost , but hush havent offer me deoxyadenosine monophosphate refund . Coverage is ok but the Customer service embody useless . Theyre very prissy along the call up but are unequal to of getting anything done . Called them for a basic bring out recently and have to speak to nine different agents on 5 different occasions and still havent resolved the issue . ## Last Words
After reading through the numerous reviews, I would say I have mixed feelings about TESCO Mobile so Ill leave it to you guys to decide if you want to use TESCO Mobiles services. After all , no company is utter and it look like TESCO Mobile has a heap of advance to pee-pee .
