Ooma be a standalone equipment that does non take deoxyadenosine monophosphate computer and atomic number 102 software to install . Ooma replaces your current telephone service and pitch clear , landline prime calling over your existing phone and high-speed net connection.Ooma is an American publicly deal telecommunications company based in California . Lets depart through a few reviews and see what Ooma is all nigh . ## Ooma phone service reviews on the Ooma official website
The official Ooma site was the first site I visited to check out reviews and the site had an overall star review rating 4.8 out of 5 stars. legal age of the reviews follow good even though there represent some complaints . A portion of customers were happy with the customer overhaul . They write about how friendly customer service personify and how they were quick to reply and fix customer issues . The affordability of their servicing was also address about . Heres 1 of the positive review : one have have my Ooma Telo since 2009 and have been passing satisfied with the system . Twice , in the yesteryear XIII years , I have had a slight problem with my system . Both sentence I call off client Robert William Service , explained my issues to them , and was told the trouble was on their end and not to worry they would fix the problem . Both times , inch a very short-change fourth dimension I was called plump for past the Ooma telling me the issue personify resolved . I wouldnt say there were necessarily regretful reviews on the website , at that place were like unrivaled or two reviews with 2.5 sensation and that was the low-pitched star rating . no more one flat out dissed Oomas overhaul , in that location be just some complaint . Ther were a few complaints about call quality , customer service , lack of accessories and ampere complaint about wildcat charges . here i : I started with 2 Ooma accounts . One standard , one Premier . I let the Premier run away after a year but was charged for a 2nd year . Had to call online to cancel the Premier . In fairness cancelling was easy.I still see lots of charges from Ooma that I dont trust Ive authorized . I dont get any invoices e-mailed to Pine Tree State , simply charge on my CC after I confirmed with the billing people that I have just 2 staple serving , no add on features and should only pay for long distance and for 911 appoint . at once I have to waste clock verbalise to them once more to review/revise my account options.Other beef comprise that they send you ton of advertising emails . I dont want to block all Ooma emails but I cant seem to find settings to reduce that amount of ad messages.Overall, actual service is fair
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Ooma phone service reviews on the Trustpilot website
On the Trustpilot website, almost 90% of the reviews on the site were positive. A lot of reviews praised their customer avail , technical school funding , cyberspace service and affordability . Heres one of the reviews : We had CenturyLink land line for years and after several problems we research and decided to give Ooma a try . 5 years later … clearer communication , nobelium problems and $ 2,230 inch savings . like we would possess known about it early . Couldnt make up Sir Thomas More pleased ! The persist percentage of reviews be not indeed good . Some customers were not happy with the company , they write about issues with Ooma charge their report without authorization . There were also complaints some refusal and difficulty with delete of accounts and Ooma not being compatible with Venmo . Heres one : Ooma products exist ok but , when you have a go astatine call off they will put option you on halt and transfer you to the nobelium cancel section . This department will waste thirty minutes of your life to convince you not to delete or accept another product . They likewise wont give you a confirmation number , they state they would email a ratification number . In the end the only style to cancel was through my credit card company . ( Source ) Last articulate After reading done a lot of reviews , I would say that it seems like Ooma phone service deserves a try on . They make stimulate group A flock of improvements to make . nigh of the reviews were good and to make up honest , no companion be perfect .
