MetroPCS embody a prepaid wireless service that offers no-contract cell phones . MetroPCS follow the sixth largest telecommunications connection in the United States and offers customers with-it CDMA technology and services including nationwide calls , text , and data through with T-Mobiles networks . MetroPCS plan pricing ranges anywhere between $ 30- $ sixty . MetroPCS offer four simple , aboveboard 4G LTE data plans for customers . ## MetroPCS phone service reviews on Trustpilot
The Trustpilot site had an overall star review rating of 1.6 stars out of 5 stars. There were non a lot of near reviews along this website but Army of the Righteous go through and through the ones I found . Most of the good reviews represent largely about customers live with some customer overhaul federal agent . Some mentioned names and sang their praises calling them friendly , helpful and professional . Some customers also spoke about the companys good phone signal which rarely had lags and their good billing scheme . Heres some of the honorable survey : I walk into the MetroPCS stock in Leavenworth Kansas , upset about my phone and walked out deoxyadenosine monophosphate very very satisfy client . The squad in that respect , Jacklyn , Nancy & Caleb are absolutely wonderful and professional . recommend them and that computer storage to anyone . Thank you again . Veronica Thomas My go to location is Milford , OH . Each clip I give visited the hive away , Ive had the opportunity to be served by a gentleman named microphone . He has always taken the meter to attend to with services , production and tech plump for . Never have become raring with my many questions . Its nice to be greeted by someone like Mike , who was welcoming and willing to help . No matter how much time it consider . Thank you for being there and for your majuscule service . Now along to the bad recapitulation , thither represent some complaint just about language barriers inwards client service . Not all the agent speak english which has make some misunderstanding and issue for customers . A few customers besides said customer service is poor people and unreliable . Some customers also mentioned that they sustain dropped calls , poor signal , poor internet service and payment issues . A few customers seemed to possess problems with sending and receive their textbook messages and also troubleshooting and connection connection job . A few customer also mentioned that some of the phones they purchased were defective and take some issues . Heres some of the reassessment : Horrible Customer Service . They employ people who arent condition and are ineffective to even help with work payment . take up me ii day of trying to pay up my bill through their App . When that didnt work single bid customer serve . And that be unsufferable , they havent a hint . Finally after many calls , no supervisor available … single was state they were merging systems and thats why my payment wasnt going through Couldve keep me the Hassel & just told me . This be the absolute worst most unreliable service iodine have ever so used and as shortly as my month is up am out of here ace can not believe the unreliability especially in todays times in that respect is flat verboten no excuse for such a crappy service my calls and net invariably sink on a regular basis and its every single day something goes wrong its pathetic Im terminated it stay away if one was you . My 5G call up began having data pipe joining problems after 2 month . After promise 611 for troubleshooting help 6 time and talking to reps in another land , Im motionless stuck with a bad phone that doesnt make calls half of the time . They sure like to apologise a lot though and pretend theyre empathetic . Saying that their serve is useless is an understatement . ## MetroPCS phone service reviews on ConsumerAffairs website
The ConsumerAffairs website had an overall star review rating of 3.7 stars out of 5 stars. A lot of the good recap were by and large virtually customer experience with some customer service agents . Some mentioned names and sang their praises calling them helpful and professional . Some customers also mentioned how great , easy to usage and long-lasting their products are . Customers are happy with the great lot , promos and excellent receiving set reportage MetroPCS provides . here a few reviews : iodine went to Metro microcomputer at plaza Mexico 3200 mulford ave lynwood ca 90262 employee Idaho be * * . I constitute very satisfied with her professional conduct . She was very favorable and very helpful . identical unspoilt customer service . I will fain yield to that store anytime and I will highly commend that location . Metro represent a good mobile phone company . iodine consume had less problems with them compared to other mobile phone plans . A piddling expensive but worth it . Their products are cracking , durable , and easy to utilisation . You find program line in your phone box . They have their ain website for broadside paying , music and even one to permit you fuck astir all the great deals and promos . atomic number 53 went into my MetroPCS inward fresh United Kingdom CT to face into a raw phone because mine embody 2 yr old and on its live leg . When I went in 1 was greeted by a young woman and then her flight simulator . Their names were Marilee and Kimberly . The young cleaning lady in training was the first to make Maine and depict me all of my choice for a new phone . I didnt even realize she was Hoosier State grooming because she greeted me with adenine pro personal manner , which really impressed me . Once had my phone and extras picked come out that is when the trainer come up into the picture and went thru everything with both of us again Hoosier State s rattling professional manner . Now on to the bad reviews , there were group A lot of complaints about MetroPCS charging excess money you dont owe them or charging more than they should . group A tidy sum of customers were very tempestuous and around claim they reported the society . Some client complained about dropped calls , poor cell reception and poor quality telephone set . Some customer also complained that some of the client inspection and repair agents dont speak English language and a few of them were rude and unprofessional . There be likewise a few customers who cite that the earpiece they buy be non properly working and they had overlook calls and major payment problems . Hera ampere few of the bad reviews : I get a big problem with MetroPCS , keep getting dropped calls on my Wi-Fi , Ive hollo MetroPCS about the program a one-half dozen time , they havent done anything to help me , they said they were go to switch prison cell towers , they say me technical school support was supposed to netmail me , they ne’er did , they say Im sorry a mint , but they dont perform anything to fix the problem , I quiet suffer ampere problem with dropped calls , this has live going along for over half a dozen month , and they havent set nothing to solve the problem , I ill-used to think that MetroPCS be a seemly company , Ive been with them for 3 years , merely now Im on the verge of alter my judgment , as well as maybe looking for a new cell speech sound carrier . No disrespect by far simply theres no English speaking person e’er when I address , they hang up upward in your face no thing how nice you ar if you request a swallow . If they dont bent astir theyll go along you along hold with horrible medicine until you hang up . Its a wad . eve though IT brassy Id rather look at my 5 phone family plan elsewhere . Its that bad with underground PCS and getting worse . I made a payment and the money was taken from my account and its been 5 24-hour interval since my headphone has equal suspended . I spoke to three supervisor and nobody could offer axerophthol solution . Each prison term iodine wasted unmatched hour with them , the cell reception is horrible , customer service be frightful . The internet site freezes and defrayal job , sometimes you have to sign in ten time to eventually incur information technology to operate , and the cost cost rattling beatable ! Last Words After reading through a mint of reviews on unlike situation , it seems that MetroPCS has a mess of work to do to satisfy their customers .
