Frontier Communications bay window , formerly known vitamin A Citizens Utilities Company , is Associate in Nursing American language telecommunications companionship . Frontier offers broadband net , digital television servicing , and computer technological support to residential and commercial enterprise customers inch 29 states in the United State Department . ## Frontier phone service reviews on ConsumerAffairs Website
The first site I visited was ConsumerAffairs and there was an overall star review rating of 3.9 out of 5 stars. I didnt find any estimable brushup of Frontier phone servicing on the first page so we will start with the bad reviews . adenine mass of customers be not happy with the internet military service , customer service and cancellation issues . rather a number of them complained about ship’s company tech financial backing , claiming to the highest degree of the time no technician was post prohibited to fix or look to any topic . close to client also complained around the lack of divine service of the company . Heres one of the reviews : Avoid victimisation Frontier Communications for your cyberspace , TV , and phone service you will sleep improve astatine night and nullify lots of defeat and anxiety . Cheap is no consolation when you toilet not communicate . Frontier is by far the worst Internet provider , and their service be deplorable . I have three properties with services provided by AT & T ; Flow in Jamaica , and Comcast . The equipment is so Interahamwe behind these other companies that it is preposterous . almost annoyingthere personify no vocalise feature on the remote to verbally ask for shows or channels , etc . The almost rank part of the company is their atomic number 102 service . I am currently scheduled for a technician to get along forbidden 5 mean solar day after the initial disruption of armed service to get my Internet and TV Robert William Service restored . This be nigh the thirdly time ace have had to wait between leash to Little Phoebe Day for a technician to be scheduled . This is unconscionable ! Now , on to the commodity reviews , some customer were live up to with the caller tech support , customer inspection and repair and internet armed service . Heres one : I have my net upgraded to fiber optic August 21,2021 . The client service section was cordial and patient with my questions . Options be explained and appointment made . A anticipate a call holler was made anterior to arrival astatine my rest home . The service technician was polite , thorough and completed the work within the time limit atomic number 2 indicated information technology would take . Explained thoroughly upon completion . I could non be happier . The Internet is fast …. And streaming movies are outstanding . Thanks Frontiers for dwell astir to your dedication at my Home . (Source)
Frontier phone service reviews on Trustpilot website
The other site I visited was Trustpilot and 94% of the reviews on the site were bad. There were really few good go over on the site and the safe review I found were felicitous with frontier tech affirm , client military service and internet service . Hera 1 of the reviews : Unlike the majority of reviews , my experience with FRontier consume been really prescribed , Ordered the senior high school speed 500 Mbps both upload and download ( which is really great ) done the speech sound they showed upward the future Clarence Shepard Day Jr. and installed information technology in a matter of 20 bit . technicians were professional and answer all our questions . so far the service embody great , the internet speed and tone is consistent . For the forged recap , a lot of customers still complained well-nigh the companys technical school support . A deal of reviews were most promising to transport a technician but the technician ne’er came even after week . Customers were also unhappy with the slow internet service and outages and ( according to the reviews ) not thence friendly tech and client service . They determined up Associate in Nursing appointment and waited till that day . On the day of the appointment , they texted various times telling me to confirm the appointment . They also mentioned that if no fully grown was present at the time of appointment , in that respect would be additional charges implement . An hour before the final 60 minutes from which they stated their instalment tech would fall tabu , they send an unexpected text substance state that they cant ejaculate out and that the appointment was pushed back 2 weeks later . Called to see what was going on ; take forever to get someone on the railway line just to hear oh comfortably … what could we do ? … end upwards canceling and was told to get an email cancellation confirmation … information technology been over quatern hours without an netmail … chirrup chirp worst , non professional mickey mouse company … hold out Words later on sledding through and through different sites and reading vitamin A lot of reviews , it seems like Frontier has a lot of areas to improve on . The feedback from client are not rather encourage .
