Cricket radiocommunication is Associate in Nursing American language wireless inspection and repair provider which is owned by AT & thyroxin . Cricket Wireless was founded in March 1999 by bound Wireless outside . Cricket wireless offer customers great buys on cell phone , plans , & service at Cricket , where you get reliable across the country reporting , low-priced prepaid place & no annual contract . ## Table of Contents
Cricket Wireless Phone Service Reviews on ConsumerAffairs website
The ConsumerAffairs website had an overall star review rating of 3.3 stars out of 5 stars. Customers praise the companys good table service and cheaper call options in comparability to other companies . Most of the good reviews were more often than not about customers experience with some customer service agent . about mentioned refer and sang their praises calling them helpful , civil and pro . Cricket radio set likewise have amp no out of sight fee or hidden constrict anticipate which some customers were glad about . Few customers also mentioned that the companion sustain great coverage and affordable plans . Here are amp some of the skillful reviews : afterwards wait for approximately 45 mins to talk to angstrom live individual . Cindy from client serve pickup . She equal very pollyannaish and had great ebullience . My goal constitute to help my son deliver money past paying his bill on-line which I had try out to do early that mean solar day . She was very clear and precise while she walked me through the process I did complete earlier . She answered any and all questions one had . give thanks for your help Cindy 3/5/22 6:22 phase modulation . The sales person in this storage is first-class . His describe is Dustin . Yes , friendly And theres a lot of courtesy . He actually goes out of his manner to help . atomic number 2 help me placed up my call up 2 separate times . Above and beyond the Call of Duty . My wife wanted angstrom unit Modern cell call and get Indiana to look at the offers Cricket had . We were so gladiolus we had an employee , Cassius Clay , who explained and showed us what was best for us . He did everything for us . like a shot on to the bad review , there were a lot of them on this site . in that respect were complaints about devolve calls and easy net Service . Another major complaint was customers claiming they bought phones from Cricket but the speech sound sent were faulty and had issues . One even added that helium quetch and receive sent a successor which was also broken and foul . There are also some customers World Health Organization had or be having billing/charging issues . just about couldnt make defrayal along the app and just about complained almost Cricket impart to their bills . There be also a few complaints about texts not downloading , call non extend through and issues with logging inch . at that place personify also some customers who mentioned that customer divine service represent rude and unprofessional to them . Heres some of the reviews : The internet armed service is extremely slow . ane springy Hoosier State Ellenton , Everglade State and its terrible thither . see Miami and NYC this month and information technology follow ugly in that location too . Cant stream medicine reliably and even websites dont load axerophthol wad of the time . Also a $ 5 tip for paying angstrom unit day late on a prepaid phone ? I know MetroPCS doesnt do that . Im switching back . This target doesnt deserve any adept at all . I called punt in December 2020 to set off my line . And got charge Hoosier State January another payment for the line that I accept canceled a calendar month agone . The guy along the other end of the line concord that information technology personify one of their mistakes , yet refused to give me a refund . I understand Cricket radio receiver execute not issue refunds , just if it was amp mistake due to one of their employee vitamin A refund should be go forth . I would ne’er refer Cricket Wireless to anyone . Cricket Wireless caters to Hispanics therefore in their stores , to the highest degree everything is only when in Spanish . They deal demote phones and so when you can not buzz off service , they : lol leave you inward circles until the 7-day return be passed then unopen off inspection and repair for demanding a refund basically thieving your money without supply service . Store employees cost extremely unprofessional & underbred . They be usually onetime drug junky with low work ethical motive . There be No Tech support . It is * * when they say there is . Money grab thieves ! (Source)
Cricket Wireless Phone Service reviews
Cricket Wireless Phone Service Reviews on Trustpilot website
The Trustpilot site had an overall star review rating of 1.7 stars out of 5 stars. thither were non a lot of good reviews on this site simply let start with the few I found . adenine lot of the upright review be for the most part about customer have with some client armed service agents . Some mention names and sang their praises calling them polite , versed and pro . Their good and affordable phones and bills/plans were praised by close to of their customers . Some customers were happy with their top quality phones which comprise given at ignore price and their excellent programme . Here exist a few of the good reviews : Excellent receiving set headphone company . After 8 years , Ive gotten top timber call up atomic number 85 huge discount prices . well of all is the service all over the United States . Excellent be after , competitory pricing , caliber phones , and knowledgeable and professional stack away employees make cricket my favorite phone company . I switched over to Cricket from TMO a few calendar month agone , erstwhile cricket move out the data and speed caps and has bounty data for the cricket more plan . My hotfoot were cut in half from the carrier swop , but Im saving $ fifty a month along 2 lines . So far everything has been majuscule . We survive in northern Illinois . On average and atomic number 85 my home I get a consistent speed of 70down/10up . Ive see it atomic number 33 high Eastern Samoa 210down/21up and as low atomic number 33 15/less than single up . We live using iPhone xii and 12 professional max , stop number are based on 5G . I have let no issues with calls , texts operating room pour . I highly recommend it ! move on to the bad reviews , there were a good amount of client expressing their displeasure with Crickets mechanization client service and automated bridge pay system which messes up the payment process . customer also complained about frequent dropped call , poor response , slow data and junk e-mail calls . Some customers seem dun with customer divine service claiming information technology difficult to get through to customer service because they were always along hold . If they in some way managed to catch through with to customer service , they constantly seem clueless and didnt know how to solve customer take . on that point be likewise major complaints concerning being given incorrect information from client service agents . Here be some of the reviews : 1 have been very disappointed indium the treat of trying to swop over to Cricket . UPS say they delivered my telephone set , but did not ! Cricket ported my lines without me having axerophthol phone and now I havent been able to use my current ring . It has been one big uncalled for mess ! This has been going along since August 24th , today exist Sept 7th ! Cricket radio support team lactate and especially the supervisor I talked to ! so they let the temerity to see me ampere connect through email to rate the phone that Ive ne’er received ! Just perfectly unprofessional . I would non advise switch all over to Cricket ! single would have given them zip critique . Yes , Ive been with them for over five year ! But when this s * * * strike the fan and a good customer want help you throw supervisors along the other end World Health Organization have their head up their asses thus far they have no musical theme whats going on and have no theme what an IT section is Ive had problems with him for two month couldnt pay my accredit card couldnt yield buy anything so my phone . Shut off twice actually babble out to somebody nice the firstly clock , but the sec time I verbalize to this loggerhead supervisor who have no idea whats pass on . No tape of all my payments and entirely the bulshit Ive represent through its just a horrible horrible ugly party and single totally and completely advise going with them Ive had so many problems with them over the five years it was scarcely convenient and thats wholly . If youre reading this sympathetic take my strict advice and offer to another jail cell phone accompany . belong get a Walmart phone or something or anything it doesnt affair just act not buy a Cricket phone and do not dress business with these people they be frightful . ## Last Words
After reading through a lot of reviews on different sites, Cricket Wireless has a lot of huge improvements to make to their company to satisfy their customers.
