3CX is a business communication system of rules that pass an encompassing solution for calls , picture conferencing , live chitchat and messaging . Its open standard which stand for it arse be used with whatever information processing Phone or SIP provider . Their apps keister make up practice along Android , iOS and the Web . Their software program enable dissimilar companies to cut telecommunication costs , supercharge employee productiveness , and heighten client experience . ## 3CX phone system reviews on GetApp website
I found reviews on the GetApp website and the site had an overall star review rating of 4.5 stars out of 5 stars. There were vitamin A raft of honorable reviews so lets start from at that place . A lot of customers are happy that the company is inexpensive , low-cost and easy to rig up . Some customers too spoke about their user port being cleanse and aboveboard . Their swell software aid their customers to meet calls and countenance them to deal their calls well and maintain their calling web connection . thither are always a lot of unexampled lineament and their recorded call be always good timber . Heres a few of the honest reviews : 3CX ingest made it easier to conserve our calling internet and earmark USA to institute its features external of the office which aid in our day to daylight . The phone dial pad itself be very user friendly and the software itself has adenine very ease of use feel to information technology . As a manager it is nice to view , mind and transfer my teams calls on the fly the log system also allows me to keep track of activity inside my teams . I real like their phone console . information technology let everyone to easily manage and monitor their calls throughout the engaged work day . That is the best part of their putz . Price , Ease of set up and feature rich capabilities . The price can be FREE if you are axerophthol small office . Still , even for a larger organization the price be passing low-priced . It claim less than XC minutes from download to our complete office set up , including XV extension . All this with nix training , just following nonrational drug user interfaces . Moving along to the bad review , approximately customers were not glad that 3CX offering identical petty customisation outside of the user port . There were too some customers who said they take some issues with prognosticate forwarding and poor connexion which affects call quality . Some customer also claim that the organization can sometimes be confuse and quite an difficult to adapt to . angstrom unit few customers besides cite let some issue of delays when they ask for a run and log of incoming and forthcoming calls . Apparently , about of their calls exist missing and not recorded and some one also mentioned having to restart their software program from time to time because it every which way stops working . Heres some of the reviews : Not a net ton of cons to be honest , there are some issues of delays from when you ask for a function ( click delay ) same front up axerophthol contact from the address Holy Scripture and clicking to call the impinging , sometimes in that location is a bit of a delay . The product could use a bit of a refreshen front , just overall the ease of use and user friendly Softphone does hit its marker . unluckily , the provider do not say anywhere that the telephone system personify not yet compatible with window 11 . The TAPI device driver can not find the phone and therefore can not be set upward and configured aright . A note on your side would constitute an advantage ! I get to restart the computer software from time to time because it will full point working . I besides feature some issues with the log of incoming and outgoing calls . I would corresponding to comprise able to call soul powerful back if they just called and 1 dont have their phone number . approximately calls are remember and or so are not , it seems random . I buns see the number as it cum atomic number 49 but if I need to call that person back sometimes their bit doesnt stay in the log , I do not know why . (Source)
3CX phone system reviews on g2 website
The g2 site also had an overall star review rating of 4.5 stars out of 5 stars. Lets start with the good reviews , customers represent happy that information technology was easy to set upward and maintain . you might access their phone system along any gadget and anywhere . A lot of customers praised their receptionist feature and ring groups . Their professional grade software sport and performance which be usable at a in force terms cost also mentioned . The interface is intuitive and work on with most of the major brands of IP SIP phone . here axerophthol some of the brushup : atomic number 53 can coiffe up the 3CX app on my smartphone and use information technology if I be away from my desk phone . I ilk the digital receptionist feature and ring groups , I force out yet coif up holiday greetings on the solace management . The system was very easy to establish . We be currently apply almost 200 extensions and this system live angstrom breeze to tally new Stations of the Cross . The price be as well something that be to a fault good to make up on-key . Dont be fooled by the low price point . This scheme send away hold information technology ground with the bigger players astatine less than half the price ! gentle to manage , reliable with very low maintenance . We have been using 3CX axerophthol our phone arrangement for many years now and the organization has been real reliable . The organisation does non require a good deal maintenance which can be fully automated . Now on to the bad inspection , there were angstrom few ill about the cell phone app being a short wacky and the nomadic app eating a luck of barrage fire . Some customers too mentioned experiencing random dropped call and the telephone system non make up user friendly . Apparently , deoxyadenosine monophosphate client be finding information technology hard to delete recording and in that location be also around ill about or so features not being available along the mobile app e.g X direct call and more . Heres a few of the bad reappraisal : The cell phone app is a little buggy . It volition drop calls randomly that are communicate done to it from the organization . information technology be just a nestling annoyance though and unquestionably not something that I would view something that would make me rethink our purchase . The only downside of 3CX is that they relocation slow on their backend , sometimes they only approve certain carrier along update . Cant modify outbound caller IDs without another trunk . I wish the upgrade feature was easier . When there is a major upgrade , you must backup the organization , uninstall the previous interlingual rendition , implement the young rendering and restore the backup . Last Words After reading through a number of recap along dissimilar sites , 3CX has more or less improvements to make to fully satisfy their client but they seem to be do angstrom unit decent job .
